Terms of service

 

General Terms and Conditions

    Contents
            1. Scope
            2. Contracting party, conclusion of the contract and correction options
            3. Contract language and storage of the contract text
            4. Delivery terms
            5. Payment
            6. Liability for defects and warranties
            7. Dispute resolution
    
    1. Scope 
    These General Terms and Conditions apply to all orders placed through our online shop. Our online shop is intended exclusively for consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or independent professional activity. A trader is any natural or legal person, or a partnership with legal capacity, who acts in the course of their trade, business or independent professional activity when entering into a legal transaction.
    2. Contracting party, conclusion of the contract and correction options
    The purchase contract is concluded with Muslimu.
    By listing products in the online shop, we make a binding offer to conclude a contract for those products. You may initially place products in the shopping basket without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained during the ordering process. The contract is concluded when you accept the offer for the products contained in the shopping basket by clicking the order button. Immediately after submitting the order, you will receive a confirmation by email. 
    3. Contract language and storage of the contract text
    The language available for concluding the contract is German.
    We store the contract text and send you the order details and our General Terms and Conditions in text form. You can view the contract text in your customer account.
    4. Delivery terms
    4.1 Shipping costs 
    Shipping costs in euros are added to the stated prices for standard shipping. 
    4.2 Delivery options 
    We ship products to the delivery address specified during the ordering process. 
    We deliver by shipping only. Collection of the goods is unfortunately not available. 
    5. Payment
    5.1 Prices
    The prices stated at the time of ordering apply. These are total prices and include statutory VAT. 
    5.2 Payment methods
    The following payment methods are generally available in our shop. 
     Cash on collection: you pay the invoice amount in cash when collecting the goods. 
     Credit card: you provide your credit-card details during the ordering process. 
     Your card will be charged immediately after the order is submitted. 
     SEPA direct debit: by submitting your order, you grant us a SEPA direct-debit mandate. We will notify you of the date of the debit at least one banking business day in advance (pre-notification). A banking business day is any working day except Saturdays, public holidays observed throughout Germany, and 24 and 31 December of each year. 
    The account will be debited before the goods are shipped.
     PayPal: to pay the invoice amount through PayPal (Europe) S.à r.l. et Cie, S.C.A, 22–24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you must be registered with PayPal, authenticate yourself using your login details and confirm the payment instruction. 
     PayPal carries out the payment transaction immediately after the order is submitted. Further information is provided during the ordering process. 
    PayPal may offer registered PayPal customers selected according to its own criteria additional payment options in their customer account. We have no influence over whether these options are offered; any additional payment options offered individually concern your legal relationship with PayPal. Further information is available in your PayPal account.
    6. Liability for defects and warranties
    6.1 Statutory liability for defects 
    Statutory liability for defects applies. 
    6.2 Warranties and customer service 
     Information about any additional warranties that may apply, together with their exact terms, can be found alongside the relevant product and on dedicated information pages in the online shop. 
    7. Dispute resolution
     We are neither obliged nor willing to participate in dispute-resolution proceedings before a consumer arbitration body.